IT ideas...

IT ideas...

Started by [PSY]Death 1010 days ago Replies (2)
 
 
/*********************************
* Tickets system
********************************/
 
Objective:
  • To centralize all requests to the clan in a web application, allowing PSY clan to prioritize tasks, assign tasks to members by division, etc, reducing risk of overlooking important tasks while improving efficiency
 
Actors:
    death, bommy, quico, encrypted, divisions, all
 
Software:
 
Questions:
  • Which division will handle abuse@psyclan.org? (Preference so far: All/Interdivision, IT, Matches)
  • Which division will handle info@psyclan.org? (All/Interdivision, IT, Recruiting)
 
Use-cases:
IT Division (it@psyclan.org)
  • update whitelist/blacklist/maprotations
  • provide whitelist/blacklist/demos address
  • IT wishlist
  • update whitelist in servers of other clans (new psys)
Matches & Training (matches@psyclan.org)
  • CM requests
  • Training requests
Mapping (mapping.psyclan.org OR maps.psyclan.org -> ask teddy/encrypted)
  • Mapping issues/bugs
  • Sessions schedule
Recruiting (recruiting@psyclan.org, alias: join@psyclan.org)
  • How to join PSY?
  • AC test
  • ts3 interview
  • Add new PSY (create procedure with the IT division)
  • Delete a PSY (idem)
 
Domain?
  • a) tickets.psyclan.org
  • b) support.psyclan.org
  • c) help.psyclan.org
 
Votes:
    
forever: c - but you already knew that xD
madcat: c
princess: b
death: a
 
To Do:
  • decide domain and aliases (all)
  • setup ostickets (death)
  • make sure everybody got their emails up and running (encrypted)
  • training to PSYs on the platform (bommy)
  • operations manager: bommy
 
 
/*********************************
********************************/
 
  • a) notepad.psyclan.org
  • b) pad.psyclan.org
  • c) div.psyclan.org
 
Votes:
forever: b - short and makes sense simultaneously
encrypted: d - gr8 m8 i r8 8/8 n0 h8..
princess: a
death: b
madcat: c
 
 

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